Privacy Policy
Last updated: 07 March 2026
1. Who We Are
Liberu Hosting is operated by Liberu Group Ltd. Our registered address is Liberu Group Ltd, 15 Commercial Road, Swindon, Wiltshire, United Kingdom SN1 5NF. For any privacy-related enquiries, please contact us at support@liberu.co.uk.
2. Information We Collect
We collect the following categories of personal data:
- Account information – name, email address, and password when you register.
- Billing information – payment details processed securely through our payment provider.
- Usage data – log files, IP addresses, browser type, and pages visited.
- Communications – messages sent via our contact form or support channels.
3. How We Use Your Information
We use your data to:
- Provide, manage, and improve our hosting services.
- Process transactions and send related information.
- Respond to support enquiries and communications.
- Comply with legal obligations.
- Send service notifications and, where you have opted in, promotional communications.
4. Legal Basis for Processing (UK GDPR)
We process your personal data under one or more of the following lawful bases:
- Contract – to fulfil our obligations to you.
- Legitimate interests – to operate and improve our services.
- Legal obligation – to comply with applicable law.
- Consent – where you have given explicit consent (e.g. marketing emails).
5. Data Sharing
We do not sell your personal data. We may share it with trusted third parties only where necessary to deliver our services (e.g. payment processors, email providers, infrastructure partners), all of whom are bound by appropriate data-protection agreements.
6. Data Retention
We retain your personal data for as long as your account is active or as required by law. You may request deletion of your data at any time by contacting us.
7. Cookies
We use cookies and similar tracking technologies to improve your experience on our website. Please see our Cookie Policy for details.
8. Your Rights
Under UK GDPR, you have the right to: access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, contact us at support@liberu.co.uk.
9. Security
We implement industry-standard technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be notified by email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance.
11. Contact
For any privacy-related queries, please email support@liberu.co.uk or write to us at Liberu Group Ltd, 15 Commercial Road, Swindon, Wiltshire, United Kingdom SN1 5NF. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.